Frequently asked questions

How do I send my audio files?

You can upload your files directly to our secure server using this link: . Once your files are uploaded and payment is received, we will begin processing your audio.

What audio formats do you accept?

We accept the most common audio formats, such as WAV, MP3, AIFF, and FLAC. If you have a file in a different format, feel free to contact us to check its compatibility. The final output is usually delivered in WAV and MP3 formats.

What if I want a specific treatment or have a special request?

Feel free to contact us with your exact requirements. We can customize our services or provide a personalized quote based on your project.

How long does it take to receive the final output?

Typically, between 3 and 5 business days, depending on the complexity of the project. We will confirm the exact timeline as soon as we receive your files.

Can I request revisions?

Yes, each package includes one revision round. You can request adjustments free of charge within 5 days after receiving the final file.